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Communicating with Clarity as a Manager

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Most management failures are communication failures. Clear communication is a management skill, not a personality trait.

Lead with the point State the conclusion first, then the reasoning. Busy readers should get the decision or ask in the first two lines.

Write for the reader's next action Every message should make it obvious what the reader is expected to do, by when, and what happens if they do not.

#communication#influence

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